Lamudi is a property portal that brings transparency to real estate markets in 13 countries across Asia, the Middle East, and Latin America. Launched in 2013 we are one of the youngest portals in most our markets, which most strongly shows in the level of fun, energy and according success with which we outrun our competition.
Now we are looking for great minds and characters to continue our path beyond market leadership towards building truly dominant go-to-marketplaces for real estate.
Why join us?
Working at Lamudi rewards you with the highest level of professional and personal growth opportunities. Surrounded by international know-how and entrepreneurial leadership, you will have the freedom to directly impact the progress of our thriving venture within a great team-spirit atmosphere. Our freedom comes with self-expectations: we do not just challenge to perform, we see it as our challenge & job to coach our teams to out-perform - you grow, we grow!
About the challenge
As Lamudi's Head of Operations (m/f) your key responsibility is to design, manage and improve all operational processes across departments with a focus on website listings uploading and quality control, customer service and Business Intelligence.
Your mission is to ensure that Lamudi's internal operations perfectly support our goal of becoming the go-to-marketplace for real estate.
Your key responsibilities:
- Data management team
- Uploading + Quality control teams• Customer service + lead screening processes
- Design + execution of optimal processes across all operations teams
- Defining of operational KPI’s as well as operative monitoring and reporting
- Hiring, developing, managing and retaining a AAA team